Thank you for visiting the Cart Shape website. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website. By using our website, you agree to the collection and use of your personal information as described in this policy.
Website: www.cartshape.co.uk
1. Information We Collect
1.1 Personal Information:
When you visit our website, browse our products, make a purchase, or contact us, we may collect personal information such as your name, email address, shipping address, and payment details. We collect this information to fulfil your orders, provide customer support, and improve our services.
1.2 Cookies and Usage Data:
We use cookies and similar tracking technologies to analyse website traffic, enhance your browsing experience, and collect information about how you use our website. For more details, please refer to our [Cookie Policy].
2. Use of Personal Information
2.1 Order Fulfilment:
We use your personal information to process and deliver your orders, provide shipment tracking information, and communicate with you regarding your purchase.
2.2 Customer Support:
We may use your personal information to respond to your enquiries, provide assistance, and address any issues or concerns you may have.
2.3 Marketing Communication:
With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time by following the unsubscribe link provided in the email or by contacting us directly.
3. Disclosure of Personal Information
3.1 Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and other necessary functions. These service providers have access to your information solely for the purpose of carrying out their services.
3.2 Legal Obligations:
We may disclose your personal information to comply with applicable UK laws, regulations, or legal processes when required.
4. Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or alteration. We implement industry-standard security measures, including SSL encryption, to ensure the secure transmission of your data.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights regarding your personal information, including:
The right to access your data
The right to correct inaccurate or incomplete data
The right to request erasure of your data
The right to object to or restrict data processing
The right to data portability
The right to withdraw consent (where applicable)
To exercise any of these rights, please contact us using the contact details provided below.
6. UK GDPR Compliance
We are committed to complying with the UK GDPR and the Data Protection Act 2018, ensuring the protection and lawful use of your personal data. We will only process your information when there is a lawful basis to do so, such as:
Your consent
Performance of a contract
Compliance with a legal obligation
Legitimate interests
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such data promptly.
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. When we no longer need your data, we will securely delete or anonymise it.
10. International Data Transfers
If we transfer your personal information outside the UK (for example, to third-party service providers in other countries), we will ensure appropriate safeguards are in place, such as:
The use of Standard Contractual Clauses (SCCs)
Transfers to countries deemed to provide adequate protection by the UK government
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated by posting the revised policy on our website or through other appropriate means. You should check this page periodically to stay informed of any updates.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@cartshape.co.uk
Website: www.cartshape.co.uk
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